Faq
Please add support@tuHealthy.com to your contact list. We send Lab Req confirmation, Test Result emails from this email address. Check your SPAM folder too.
Don't see the tests you are looking for?
Please contact support@tuhealthy.comCan I cancel my order?
Yes, before your blood draw. Once blood is drawn, an order cannot be cancelled. Email us to cancel your order; no explanation or extra charge is required. support@tuhealthy.comHow do I correct or amend an order?
Please contact us to amend or cancel an order. Quest fees may apply to order amount differences. support@tuhealthy.comCan I go to any Quest location for blood draw?
If you are a Texas resident, use a Quest location in Texas. If you live outside Texas, you may use any Quest location in the country.How long do I need to wait after placing an order before blood draw?
You can go for your blood draw as soon as you receive the Lab Requisition PDF confirmation, usually within 10 minutes.Do I need an appointment?
No. You may walk in to a Quest location. If you prefer, you can make an appointment on the Quest website.Do I need a doctor's appointment to buy lab tests?
No. You do not need a doctor's referral to buy lab tests.When can I get my results?
Most test results are available within 1–3 days under normal conditions. Processing times can vary by test and laboratory conditions.How can I get my results?
When results are available, you will receive an email. You can download, print, fax, or email the results from this website.How long is the Lab Requisition valid?
You can have your blood drawn within 60 days of purchase.In which states do you sell online lab tests?
Online lab testing is currently available in Alabama, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Iowa, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, North Dakota, Nebraska, New Hampshire, New Mexico, Nevada, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin, West Virginia, and Wyoming.Can I order lab tests for someone else, such as a parent or child?
Yes. Register a new account for that person using a new email address. Quest will validate identification against the information in the lab requisition.Do I need to pay anything at the lab testing facility?
No additional payment is required. If a facility asks for payment, do not pay; show the Lab Requisition, which identifies the order as client billed.I don't see a Quest location near me.
You can pick any Quest location for your blood draw. Texas residents must choose a Texas location.Can you interpret my test results?
No. We cannot interpret test results. Please contact your primary care provider.Can you fax test results to my primary care provider?
Yes. Email us the fax number, or fax the results yourself from the Results page. support@tuhealthy.comCan you email my lab requisition or test results?
Yes. Click the Email button on the Results or Requisition page.Who is the doctor listed on the lab requisition?
The doctor listed on the lab requisition is our internal medical oversight doctor. For medical needs, consult your primary care provider.Questions about lab tests or ordering?
Please email support@tuhealthy.comI am a physician interested in saving money for my patients. Can I set up lab testing using your service?
Yes. Contact us to start the onboarding process. support@tuhealthy.comDo you offer treatment options?
No treatment plans are currently available.How do I delete my account?
Email us at support@tuhealthy.comWhy Choose Us
- Lowest price
- Private & Secure
- HIPAA Protected
- Quest & FDA Approved
- Trusted by 161 Clinics
- Results in 2-5 days
- Offer Treatment Options
- 13 years in business
- Fastest Order processing